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Upon receiving a suspected violation from Red Flex, the officer reviews the video footage which includes the front and back of the vehicle a few seconds before, and after, the suspected violation. If the officer confirms the driver of the vehicle is in violation, they determine if the driver can be positively identified as the registered owner. If the registered owner is the driver, and is positively identified by their Department of motor vehicles photo or other law enforcement photo, they will be issued a citation.
If the driver does not appear to be the registered owner(s), the officer does not issue a citation, but requests assistance from the registered owner by mailing a notice of violation to the address listed on the registration. The notice requests the registered owner(s) to provide the driver’s information. If the registered owner is not the driver, and does not respond with information of who the driver is, no citation is issued. If the registered owner does provide the information of the driver, and that driver can be positively identified, the driver will be issued a citation.
YOU MUST APPEAR OR RESOLVE YOUR CASE BY THE DATE ON YOUR CITATION. Failure to appear or resolve your case will result in additional penalties being added. In addition, the court will send a request to the Department of Motor Vehicles to suspend your driver's license.
In order to close your case and not appear in court, go to their website. NOTE - In the agency menu section, choose "RLC - Red Light Camera", NOT "Citrus Heights Police Department."