Alarm Permits

Effective January 26, 2021 the Citrus Heights Police Department has partnered with Phoenix Group Information Systems to maintain and operate the City's Alarm Permit Program and to continue working with our community through false alarm prevention and education. Commercial and residential alarms must be registered with the City by purchasing an alarm permit that is renewed on an annual or tri-annual basis.  

The City's Emergency Alarms Municipal Code can be viewed here.

Who needs an alarm permit?

All commercial and residential alarms are required by City Ordinance to obtain an alarm permit from the Citrus Heights Police Department. New alarms must be permitted within 30 days of installation.  Failure to do so may result in a penalty fee.  


How do I get a new alarm permit or update an existing one?

To request a permit, renew a permit or update your contact information, contact Phoenix Group Information Systems.  Click this link for more information on online registration and payment.  

To register by mail, submit a completed Permit Form to:

City of Citrus Heights - CHPD Alarm Unit

c/o Processing Center

PO Box 11370

Santa Ana, CA 92711

What are the fees for the alarm permitting program?

Alarm System Fees

Alarm System Use Permit Fee$52
Annual Alarm Permit Renewal Fee$16
3 Year Alarm Permit Renewal Fee$37
Failure to Register Alarm Penalty Fee  $262
Late Fee$25

Contact Information

Citrus Heights Alarm Permits

c/o Processing Center

PO Box 11370

Santa Ana, CA 92711

Phone: 1-888-300-9915


Pay your bill online


Monday through Friday

8:00am to 5:00pm