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1. Where can I get a typing certificate?
2. How can I get a job with the city?
3. Where does the city advertise available positions?
4. What type of benefits does the city provide employees?
5. May I keep my resume on file with the city?
6. How long is the probationary period?
7. Are there any volunteer opportunities at the City of Citrus Heights?
8. Does the city have job descriptions online?

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1. What is an ADU?
2. Is an ADU allowed on my property?
3. What size of an ADU is allowed?
4. What is the difference between an attached ADU and a detached ADU?
5. What are the setbacks requirements for an ADU?
6. How many bedrooms are allowed in an ADU?
7. How is the floorspace of the ADU calculated?
8. What is the height limit of an ADU?
9. What are other factors when considering an ADU?
10. Can I rent the ADU or does it have to be occupied by family?
11. Can a manufactured home be used as an ADU?
12. Can a “Tiny Home” be used as an ADU?
13. Is additional parking required for an ADU?
14. Can an existing garage be converted into an ADU?
15. How many ADUs are allowed?
16. What is a Junior ADU?
17. Does an ADU require separate utilities?
18. Is solar energy required for ADUs?
19. Are fire sprinklers required in an ADU?
20. Do I need a permit to create the ADU?
21. How much is a building permit for an ADU?
22. Will my property taxes increase?

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1. How do I apply?
2. What happens when you apply?
3. How do I obtain additional information about the city's commissions or boards?

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1. What is the Arcade-Cripple Creek Trail Project?
2. What is the history of the Arcade-Cripple Creek Trail Project and how did it come about?
3. How does the Arcade-Cripple Creek Trail fit into the regional trail system? Why is the trail ending at Wachtel Way?
4. How will the trail cross Fair Oaks Boulevard? Will a signal be installed?
5. How will use of the existing easement affect my property taxes and my property value?
6. What is an easement? How are you able to install the trail on private property?
7. Who will be responsible for trail maintenance? How will it be maintained? Is the property owner required to maintain the easement now?
8. How does the use of easement affect my ability to keep small farm animals on my property? What about other uses that have minimum lot size requirements?
9. Is the City going to move the fences to the location of the easement? If the trail is only 14' wide, will the city take the whole easement or just what is needed?
10. Who is responsible to install and maintain fencing along the easement? What liability do property owners’ have regarding the fencing?
11. Will the grant pay for neighbor fencing and visual landscape barriers? What type/kind and how tall will it be? How will they be maintained? Will the project pay to replace existing fencing?
12. Who will be responsible to repair fencing if it is vandalized or damaged between my property and the easement?
13. Who is liable if someone is hurt while using the trail within the easement through my property?
14. Will I have to change my insurance on my property to cover this new use?
15. I currently have access to the rear of my property through the easement. Will this change? Will I be able to continue to use the trail as an exit for my RV, deliveries, etc.?
16. Why do you want to go on people's property when you can just use the street? Why can’t the bike path just go along existing streets and not impact properties?
17. This project will create an "alley" behind our house that is much longer than a City block. Is this legal? The length between access points creates a safety issue.
18. I heard there was a lawsuit from the 1980s related to easements that are included as part of this project. What was that about?
19. How does easement law pertain to our properties? What liability do property owners have through the easement?
20. How will the trail installation affect drainage on the adjacent properties?
21. Where will people park to access trails at Wachtel and Villa Oak?
22. What will be the width of each of the facilities through the easement (equestrian, bicycle, pedestrian)? What material will be provided for equestrian use?
23. Where can we find a copy of the Creek Corridor Trail Feasibility Study document?
24. Who will be responsible for dog waste pickup?
25. What % of the overall funding is coming from the City's general fund?
26. How many trees are being removed along the trail route?
27. What about the oak trees? Are you protecting them or taking them out? What if there are some trees we would like to remove?
28. What security measures will be installed?
29. Why not use this money to fix city roads?
30. What is the project timeline and next steps?
31. Will the trail be able to handle emergency vehicles but be blocked by bollards to keep cars out?
32. Will this be patrolled by police?
33. Is this trail being installed no matter what?
34. Will lighting be installed along the trail? Will lighting within the parks be improved? Will it turn off at a certain time? Will trail lighting spill into my backyard and house?
35. It seems like this trail will encourage homeless to use the trail. How will the City address this issue?
36. Why is a new bridge required in Sundance Natural Area?
37. Is rock slope protection needed in Arcade Creek at Sundance Natural Area? Why?
38. Will the trail be open 24/7?
39. Why is a signal going to be installed at Fair Oaks Blvd? This will just increase traffic on that road and there is already too much traffic.
40. Have additional questions?

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1. What is the scope of the project?
2. Why is the project occurring in phases?
3. When will the future phases start?
4. How will you keep me informed?
5. How long will my business be impacted?
6. What if I still have questions?

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1. Do all permits require plan review?
2. How many sets of plans are needed?
3. When are the approvals of other departments or agencies needed?
4. How long does the plan review take?
5. When do I need a building permit?
6. How much does a building permit cost?
7. How do I contact other agencies that may be involved in my project?

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1. Do contractors need a business license?
2. How do I get information about a business license?

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1. Is the date I want available?
2. How far in advance can I reserve a date?
3. How can I book a reservation?
4. How is pricing determined?
5. Can I tour the venue?
6. What type of proof is required to determine discounted pricing?
7. Do I have to use a Preferred Caterer for catering?
8. What other preferred vendor lists do you have?
9. Are you allowed to serve alcohol at your event?
10. Who can sign my ABC permit?
11. Can I hang items on the walls?
12. Are candles, sparklers, or open flame allowed in the facility?
13. Does the Community Center have complementary Wifi?
14. Will security be required for my event?
15. Can I use an outside security firm?
16. How many hours can I rent the facility?
17. What do I need to access the Audio Visual Equipment (screen and projector)?
18. Are microphones available at the facility?
19. What are the cleaning requirements?
20. I need to make a contract change or cancellation.
21. How will I get into the building on the day of my event?
22. What if staff does not show up to open the building on the day of the event?
23. Is staff on-site throughout my event?
24. Does the Community Center have a recycling plan in place?

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1. How do I obtain a public record?
2. How do I access the Citrus Heights Municipal Code?
3. How do I apply to be on a city board or commission?

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1. How do I contact the City Council?
2. When are the City Council meetings held, and where can I get a copy of the meeting agenda?
3. Where can I obtain a voter registration form or absentee ballot?
4. How do I apply to be on a city board or commission?

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1. How is the City Manager selected?
2. What does the City Manager do?

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1. Can I remain anonymous when I file a complaint?
2. How many vehicles can one person own?
3. How are codes enforced?
4. I have relatives visiting. Can they stay in their RV in front of our house?
5. Can commercial trucks and/or trailers park in a residential neighborhood?
6. I have mold in my home, what do I do?
7. How do I make a complaint about a city code violation?
8. I want to add to my existing driveway (or add a second driveway) by removing a side lawn. Do I need to notify anyone?
9. What is an approved parking surface?
10. My neighbor has a boat and trailer parked in the driveway. Is this allowed?
11. What happens when I report my neighbor for a city code violation?
12. Where can I find FAQs about the Rental Housing Inspection Program?

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1. Why do we need Creek Week?
2. How long has Citrus Heights participated?
3. How can I help at home?
4. What are the benefits?
5. Why do you need volunteers? How do I sign up?

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1. Where can I find Citrus Heights demographic information?
2. What is the Sunrise MarketPlace and how do I contact them?
3. Where can I find information about jobs in the community?
4. What do I need to do to start a business in Citrus Heights?
5. Services & More

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1. Where is the City's AB1600 Annual Report?
2. Where is the current Annual Comprehensive Financial Report?
3. Where is the current adopted budget & Capital Improvement Program documents?
4. Where is the IRS W-9 Request for Taxpayer Identification Number form ?
5. What is the utility users tax?
6. Where can I find information about Business Licenses?
7. Where can I find housing stock information?
8. Where can I find information about State Controller's Government Compensation in California?
9. Who do I email about Delinquent Utility Liens?
10. Who do I email about Certificate of Nuisance Liens?

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1. Do I need to do a live scan again if I have already done it once or more before?
2. Why do I have to be fingerprinted again if I've already been fingerprinted in the past?
3. Once I have my fingerprints taken will they always be on file with the government?

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1. What is a service request?
2. How often are City streets swept?
3. Why doesn't the City install a stop sign at a certain intersection?
4. How do I ask the City to review a traffic problem in my neighborhood?
5. What can be done about speeding in my neighborhood?
6. How do I report missed service for garbage, organic green waste, or mixed recycling containers?
7. In which neighborhood area do I live / work?
8. Where can I get sandbags in storm season?
9. Where can I find out more about the West Nile Virus?
10. WHERE can I report potholes?
11. WHAT information do you need from me to report a pothole?
12. POTHOLE FACTS – WHY do they happen?
13. HOW are potholes repaired?

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1. I am about to become homeless. Is there an emergency shelter program?
2. Does the City of Citrus Heights have a first-time home buyer program?
3. If my landlord is evicting me, what are my rights as a tenant? If my tenant is making too much noise, what are my rights as a landlord?
4. Does the city offer any financial assistance to repair or paint my home?
5. Does the city have a senior resource guide to assist seniors and/or disabled persons?

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1. Who pays the housing fee?
2. What services does this fee pay for?
3. What is "rental property"?
4. What if I don't collect rent for this property?
5. What if I just bought or sold this rental property?
6. How is this amount billed?
7. Will the amount due change each year?

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1. How can I search this FAQ?
2. What is SB 1383?
3. How will this law help the environment?
4. How much landfill waste will this law reduce?
5. Who must comply with the new law?
6. What is Organic Waste?
7. What is the difference between “organic food” vs “organic waste”?
8. What is the difference between "food waste" vs "compost"?
9. What does food waste recycling mean for residents?
10. How do I find out my Recycle schedule?
11. What is the size of the free counter kitchen top pail?
12. How will residents prevent food waste from sticking to the inside of the organic waste carts?
13. Do I need to use a compostable bag for my food waste?
14. Where should I store food waste until I bring it out to my green Organic Waste cart?
15. What happens if a resident has more than one green Organic Waste cart now?
16. What if you don’t have an Organic Waste cart?
17. Can a resident apply for an exemption or waiver?
18. Will there be an exemption for residents who are currently do not have a green waste cart?
19. What if I have no space for a new or larger cart?
20. Can I still compost at home or am I not allowed to do so with this new Organic Waste Recycling Program?
21. Can I get an Organic Waste exemption if I already compost at home or if I don't generate any food waste?
22. Can I self-haul my food waste?
23. Will there be a special rate for low-income residents?
24. What can be put in the green Organic Waste cart?
25. Which paper products can go into the green Organic Waste Cart? Do paper coffee or soda cups count)?
26. How do we know if these food-soiled items can go into the green Organic Waste cart?
27. Can I put compostable cutlery in the green Organic Waste cart?
28. Do I need to change any of my garbage disposal habits?
29. Does this program change how I dispose of fats, oils, and greases (FOGs)?
30. What should I do with Keurig cups?
31. What happens to the organic waste after collecting it?
32. Will residents be able to obtain compost for their yard?
33. Where can I find more information?
34. Where can we purchase compostable bags?

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1. Why is the City doing this program now?
2. What does MMTSP provide?
3. How can I get involved in the MMTSP?
4. What about requests submitted before the MMTSP was finalized?
5. Does the City have money to install improvements?
6. Neighborhood Safety Toolbox - How do we get access to the items in the toolbox such as the lawn signs and window clings?
7. When will the tool be live for us to use?
8. There appears to be a large backlog of requests. How long will a request remain on the list/map?
9. Will we be able to see which requests have been selected for implementation and the associated timeline?
10. How does education and enforcement factor into the program?
11. How are the requests that go directly to the police department considered as part of this process?
12. What if there is a serious concern that should be addressed right now?
13. Where can the recorded presentations of the Community Workshop presentations be found?

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1. When did the Navigator Program launch in Citrus Heights and how did it become what it is today?
2. Who pays for the Navigator, and what is the relationship of the City of Citrus Heights, Sac-Help Housing and the CH HART, when it comes to the program?
3. How much does the Navigator Program cost the City of Citrus Heights?
4. What does the Navigator do and is this a full-time position?
5. What kind of services and programs does the Navigator connect homeless with?
6. How does the Navigator locate/contact homeless people?
7. How many homeless are now in permanent housing due to help from the Navigator?
8. What are some barriers the Navigator faces in trying to help the homeless?
9. How do you respond to homeless who say the Navigator Program isn't helping get homeless into housing?

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1. Why is Old Auburn Road being fixed before other roads?
2. What part of Old Auburn Road is included in the current design?
3. What is a Complete Street?
4. Why reduce the number of travel lanes? Instead, why not add a lane to reduce congestion?
5. What are the plans to address traffic congestion in the area?
6. Why dedicate a traffic lane on Old Auburn Road for bicyclists when there are not many who ride their bike on this road?
7. What is a Separated Bikeway / Cycle Track?
8. Why were the planter barriers installed at the Fair Oaks intersection?
9. What will happen at the signalized intersections of Sunrise, Antelope and Fair Oaks?
10. What is a protected Intersection?
11. When will the Project be constructed?
12. What are the next steps for this Project?

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1. What if this is an emergency?
2. Who do I report the incident to if it did not occur within the city limits of Citrus Heights?
3. Can I file an on line report if I have an identified suspect or suspect vehicle?
4. Did the crime occur on a state freeway?
5. Should I have serial numbers to my property?
6. What if I need to add additional property to my report?
7. Do I have to list my vehicle on the report?

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1. What do I do if online incident reporting is not right for me?
2. What if this happened in another city can I file a report using this online police citizen reporting system?
3. What if this happened on a state freeway?
4. What is a known suspect?

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1. What are my building setbacks?
2. Can I put a carport in front of my garage?
3. Do my fence boards have to face a certain way?
4. What does it mean if I received a public hearing notice in the mail?
5. What are the responsibilities of the Planning Division versus the Building and Safety Division?
6. How can I rezone my property?
7. What is the zoning of my property?
8. What zoning related information do I need to include on my building permit application?
9. What are my property lines?
10. Is my lot buildable?
11. Can my lot be subdivided?
12. I'm in the process of starting a business in the city. What would be my first steps?
13. What is the Planning Commission?
14. I have a conceptual plan to develop a property. Will the city review the concept before I file a formal application?
15. Do I need to make an appointment to see a planner?
16. How do I know what flood zone I am in?
17. What are setbacks?
18. I want to put a storage shed in my backyard. How close to the property line can it be placed?
19. I have a lot of items to store. What is the largest storage shed I can put on my property?
20. Can I convert my garage into another bedroom or office?
21. Can I run a business out of my home?
22. I have a large tree on my property that I would like to remove. What do I need to do?
23. Can I remove my front lawn?
24. What is a parcel number?

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1. Which fire department responds to Citrus Heights?
2. How do I check for criminal activity in my neighborhood?
3. What do I do if I loaned my vehicle to someone and they will not return it?
4. Do dispatchers have to attend an academy similar to officers?
5. Can I find out why my neighbor was arrested?
6. How do I schedule a Ride-Along?
7. How do I file a complaint against a Citrus Heights Police Department employee?
8. Should I use an Online Reporting Form?

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1. How can I get my property back?
2. Can I pick up property for someone else?
3. How can I get my firearm(s) back?

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1. What is a public record?
2. How do I request a public record?
3. Are there any records that are exempt from public disclosure?

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1. Where does the City of Citrus Heights advertise available positions?
2. How can I find out if the city is now recruiting for a position I am interested in?
3. Does the City of Citrus Heights have job descriptions online?
4. Where can I get a typing certificate and what does the city require?
5. May I keep my resume on file with the City of Citrus Heights for future openings?
6. How long is the probationary period?

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1. How does the Red Light Photo Enforcement Program (RLPEP) work?
2. What if the camera system flashes in the intersection and I have a green light?
3. What do I do if I received a citation in the mail?
4. What do I do if I think I might have run a red light and the camera flashed?
5. What do I do if I don't think I ran the red light?
6. What if I receive a citation, then sell the car, or don't do anything?
7. Is traffic school an option?
8. How can I access other public documents related to this program?
9. What if I wasn't driving my car and I received a Notice of Violation?
10. What do I do if I think I'm innocent?
11. Paying your traffic fine
12. About Red Light Camera Citations
13. Date to appear
14. To determine the fine amount

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1. What is redistricting?
2. Why does redistricting matter to me?
3. What do the existing City Council districts look like?
4. What criteria will our City Council use when drawing district lines?
5. What are Communities of Interest?
6. How will our City Council notify the public about redistricting?
7. How can I get involved?
8. What do the acronyms and categories mean on the demographic sheets?
9. Do I have to submit a completed map?
10. Can I submit more than one map?
11. What happens to the drafted maps?
12. Where can I learn more about redistricting?

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1. What is a rental property?
2. Are any properties exempt from the RHIP?
3. What if I don't collect rent for this property?
4. Do I need to register my rental property every year?
5. I own more than one rental. Do I need to pay a separate registration fee per property?
6. Will I be notified of the inspection?
7. What if violations are caused by the tenant?
8. Can a tenant refuse an inspection?
9. What services do the fees pay for?
10. What are the program fees?
11. How will the RHIP fees be collected?
12. Is the Housing Stock Fee (HSF) per rental unit or per rental property?
13. Can the program fees be passed on to the tenants?
14. Will the fees change?

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1. What is a claim?
2. How do I file a claim for monetary damages against the city?
3. What happens to the claim after it is filed?
4. Is this the same thing as small claims court?
5. How do I file a claim for damages or lost property against the Police Department?

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1. 1. Is the Sunrise Mall Closing?
2. 2. Does the City own any land around Sunrise Mall?
3. 3. What is a Specific Plan?
4. 4. Why is the City undertaking a Specific Plan?
5. 5.What about Traffic and other Environmental concerns?
6. 6. How long does this process take?
7. 7. How big is the Sunrise Mall?
8. 8. What is the existing Zoning and what does that allow?
9. 9. What will the property look like in the future?
10. 10. What uses will be allowed on the Sunrise Mall property?
11. 11. Will the Specific Plan include Housing?