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Service requests can be made to report problems to the City for road conditions, street light outage, stray shopping carts and more! See more types here.
Submit a Concern here.
Every public street within the City is swept once per month. Arterial streets are swept twice per month. During heavy leaf-drop season (November through January), every street is swept twice. See the Leaf Season (Nov-Jan) or Regular Schedule (Feb-Oct) to see which week the street sweeper is in your area.
Stop signs are installed after stop sign warrants are met for a particular intersection. Stop sign warrants are based on traffic volumes, visibility, and the accident rate. Many people believe stop signs are the answer to controlling speeding along streets. The CalTrans traffic manual states that stop signs are not to be used as a speed control device, but to identify who has the right-of-way at an intersection. Studies have shown that when unwarranted stop signs are installed along a road, motorists soon realize that the stop signs are unnecessary and begin to run the stop sign. This behavior could lead to an accident. Also, motorists tend to speed up after an unwarranted stop sign because they are frustrated by having to stop or slow for what they feel is an unnecessary stop sign. In many cases, measured speeds have been higher between stop signs than before the signs were installed.
Requests for traffic signs can be requested through the Submit a Concern or Service Request Forms. The Traffic Management Team will evaluate each request for need. Replies will be made by letter or email to the requestor.
The City has been developing the Multi Modal Transportation Safety Program (MMSTP) for the evaluation of traffic problems and the development of strategies to improve traffic conditions in residential areas. Please call 916-727-4770, or use the city’s service request form to report your concerns.
Studies show that a high percentage of neighborhood speeding is caused by people who live within the area. The police department will respond to reports of specific problem drivers. In such cases, please call the police traffic hotline at 916-727-5525, or submit a service request form directly to the department. The traffic engineering staff members work closely with the police and fire departments to develop area-wide plans.
Call the City's service line at 916-725-9060 before 1 p.m. in order to get same-day service. Otherwise, every effort will be made to service your container by the next work day. Those with Friday service may have to wait until Monday for a return service visit, as the City does not have weekend service.
The City is divided into 11 neighborhood areas. Each area includes the people who live and work within the boundaries. Neighborhood leaders within these areas work together to improve the quality of life for their fellow community members. Please use the neighborhood map to see the area in which you work or live. Please see the REACH and individual neighborhood association pages for specific contact and meeting information.
The City provides sandbags for CITRUS HEIGHTS RESIDENTS ONLY. Please bring proof of residency, such as driver’s license or utility bill showing you live in Citrus Heights. If you do not live in Citrus Heights, please contact your local agency (City of Roseville, Sacramento County, Placer County, etc.) for sandbag information.
The City can provide limited, unfilled sandbags to our residents through the General Services Department. Residents may come to City Hall at 6360 Fountain Square Drive during normal business hours (M-F, 8-5), provide proper identification showing Citrus Heights residency, and staff will provide a limited number of empty sandbags to be self-filled at the following the locations: · C-Bar-C Park (8275 Oak Avenue); or· City Hall located at 6360 Fountain Square Drive
Residents must bring their own shovels to the sand pile locations. See more information about being Storm Ready.
Call Citrus Heights General Services Department at 916-727-4770 to report potholes
Email the General Services Department at firstname.lastname@example.org
Through the City of Citrus Heights website: http://www.citrusheights.net/requesttracker.aspx
Through the website form: http://www.citrusheights.net/FormCenter/General-Services-5/Service-Request-Form-53
Through the City of Citrus Heights app! You can download from the Android or Apple/iPhone app store.
Please report potholes in Sacramento County by calling 3-1-1.
Location (intersection or address)
Specifics – bike lane, center line, corner at stop sign, left turn pocket, etc.
Provide pothole size – small, medium, large or dimensions – 12x12, depth, etc.
Weight – heavy vehicles and frequent traffic deteriorate pavement
Water – water seeps into cracks, loosening asphalt
Weather – wet and cold weather weaken roads further
FIX IT FACTS –
Hot asphalt can’t be applied in cold, wet weather – hot asphalt requires temps to be 50 degrees or higher
Cold patch won’t compact as tightly as hot asphalt and may loosen again, especially when wet
Mill and fill removes existing surface layers, usually in larger sections than the pothole, and refills the area with new asphalt for 7-10 year life span